Privacy Policy – Index Colors

 

Last updated: 26 August 2026

 

Index Colors is operated by JS Company bv, with registered office at Alfred Verweeplein 5, 8300 Knokke-Heist, Belgium, registered under company number BE 0446.193.565 (“Index Colors”, “we”, “us” or “our”).

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We attach great importance to the protection of your privacy and personal data.

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This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.indexcolors.com, contact us or otherwise interact with our services.

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We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable Belgian and European data protection legislation.

 

1. Who is responsible for your personal data?

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For the purposes of the GDPR, the data controller is:

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JS Company bv – Index Colors
Alfred Verweeplein 5
8300 Knokke-Heist
Belgium

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Company number: BE 0446.193.565
Email: info@indexcolors.com

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JS Company bv determines the purposes and means of the processing of personal data carried out through the Index Colors website and services.

 

2. What personal data do we collect?

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Depending on how you use our website or services, we may process the following categories of personal data:

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• Identification and contact details, such as your name, email address, telephone number and, where relevant, postal address;

• Information you provide voluntarily, for example when completing a contact form, subscribing to communications or contacting us by email;

• Technical and usage data, such as your IP address, browser type, device type, operating system, visited pages, date and time of access and other technical information relating to your use of the website;

• Cookie and preference data, including the choices you make through our cookie consent mechanism;

• Communication data, including correspondence and requests you send to us.

 

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

 

3. Why do we process your personal data?

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We may process your personal data for the following purposes:

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• To operate, maintain and improve the Index Colors website and services;

• To respond to questions, enquiries or requests submitted through our website or by email;

• To manage subscriptions to newsletters, market updates or other communications, where applicable;

• To analyse website traffic and understand how visitors use our website;

• To improve the security, performance and functionality of our website;

• To carry out marketing or audience measurement activities, where permitted and, where required, only after obtaining your consent;

• To manage our professional and business relationships;

• To comply with legal, regulatory, accounting or administrative obligations;

• To establish, exercise or defend legal claims.

 

4. What are the legal grounds for processing?

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We process your personal data only where we have a valid legal basis under the GDPR.

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Depending on the circumstances, processing may be based on:

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Your consent
For example, where you consent to non-essential cookies, certain analytics or marketing technologies, or subscribe to electronic communications. You may withdraw your consent at any time.

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Performance of a contract or pre-contractual measures
Where processing is necessary to provide a service you have requested or to take steps at your request before entering into an agreement.

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Compliance with a legal obligation
Where we are required to process or retain information under applicable law.

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Our legitimate interests
Where processing is necessary for our legitimate business interests, such as maintaining and securing our website, responding to professional enquiries, preventing misuse or improving our services, provided that these interests are not overridden by your fundamental rights and freedoms.

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Where we rely on legitimate interests, we assess whether the processing is necessary and proportionate and take your privacy rights into account.

 

5. Cookies and similar technologies

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Our website may use cookies and similar technologies to ensure the proper functioning of the website, remember preferences, analyse website usage and, where applicable, support marketing activities.

 

Non-essential cookies and similar technologies are used only where permitted by applicable law and, where required, after obtaining your consent.

 

You can manage or withdraw your cookie preferences through the cookie settings available on our website.

 

For more detailed information about the cookies and technologies used by Index Colors, please consult our Cookie Policy.

 

6. Who may receive your personal data?

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We may share personal data with carefully selected service providers that assist us in operating our website and providing our services.

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Depending on the services used, these may include:

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• Website hosting and IT service providers;

• Website development and technical support providers;

• Analytics providers;

• Email and newsletter service providers;

• Marketing and social media platforms, where applicable and subject to your consent where required;

• Professional advisers such as accountants, legal advisers or consultants where necessary;

• Public authorities or regulatory bodies where disclosure is required by law.

 

These parties may act as processors on our behalf or, in certain circumstances, as independent controllers.

 

Where a service provider processes personal data on our behalf, appropriate contractual and organisational safeguards are put in place as required by the GDPR.

 

We do not sell your personal data.

 

7. How long do we retain your personal data?

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We do not retain personal data for longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

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As a general rule:

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• Contact requests and correspondence: retained for as long as reasonably necessary to handle your request and any appropriate follow-up;

• Newsletter or mailing-list information: retained until you unsubscribe or withdraw your consent, subject to limited retention where necessary to record your opt-out;

• Cookie and analytics data: retained in accordance with the periods specified in our Cookie Policy and the settings of the relevant services;

• Contractual, accounting or administrative records: retained for the period required under applicable Belgian law.

 

After the applicable retention period expires, personal data is deleted or anonymised unless continued retention is legally required.

 

8. International transfers of personal data

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Some of our service providers may process personal data outside the European Economic Area (“EEA”).

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Where personal data is transferred to a country outside the EEA, we take appropriate measures to ensure that the transfer complies with the GDPR.

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Depending on the circumstances, these safeguards may include:

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• A decision by the European Commission recognising that the destination country provides an adequate level of data protection;

• Standard Contractual Clauses approved by the European Commission;

• Other legally recognised transfer mechanisms and supplementary safeguards where required.

 

You may contact us if you would like further information about the safeguards applicable to international transfers of your personal data.

 

9. Your data protection rights

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Subject to the conditions and limitations provided by applicable law, you have the right to:

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• Access the personal data we hold about you;

• Correct inaccurate or incomplete personal data;

• Request the deletion of your personal data;

• Request the restriction of processing;

• Object to processing based on our legitimate interests;

• Object at any time to the use of your personal data for direct marketing purposes;

• Request the portability of your personal data where applicable;

• Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;

• Where applicable, request not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.

 

To exercise any of these rights, please contact us at:

info@indexcolors.com

 

We may request reasonable information to verify your identity before processing your request.

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10. Right to lodge a complaint

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If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with a competent supervisory authority.

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In Belgium, the competent authority is:

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Belgian Data Protection Authority
Gegevensbeschermingsautoriteit / Autorité de protection des données

Rue de la Presse / Drukpersstraat 35
1000 Brussels
Belgium

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You may also contact us first at info@indexcolors.com so that we have the opportunity to address your concerns directly.

 

11. Security of your personal data

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We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or other unlawful processing.

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However, no method of electronic transmission or storage can provide absolute security. We therefore continuously aim to use safeguards that are appropriate to the nature of the personal data and the risks associated with its processing.

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12. Children

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The Index Colors website and services are not specifically directed at children.

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We do not knowingly collect personal data from children in circumstances where parental or guardian consent would be legally required.

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If you believe that a child has provided us with personal data inappropriately, please contact us at info@indexcolors.com so that we can assess the situation and, where appropriate, delete the information.

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13. Automated decision-making

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Index Colors does not currently use personal data collected through the website to make decisions based solely on automated processing that produce legal effects or similarly significantly affect website visitors.

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If this changes in the future, we will provide the information required under applicable data protection legislation.

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14. Third-party websites

Our website may contain links to external websites or services operated by third parties.

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Index Colors is not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policy of any third-party website before providing personal data.

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15. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time, for example to reflect changes to our website, the services we use or applicable legislation.

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The most recent version will always be made available on our website. The date at the top of this Privacy Policy indicates when it was last updated.

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16. Contact

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If you have any questions about this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:

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Index Colors
JS Company bv
Alfred Verweeplein 5
8300 Knokke-Heist
Belgium

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Company number: BE 0446.193.565
Email: info@indexcolors.com

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